First Break All the Rules: What the World's Greatest Managers Do Differently

By Marcus Buckingham and Curt Coffman

Simon & Schuster

The authors have culled their observations in this book from more than 80,000 interviews conducted by Gallup during the past 25 years. They debunk some dearly held notions about management, such as "treat people as you like to be treated"; "people are capable of almost anything"; and "a manager's role is diminishing in today's economy." "Great managers are revolutionaries."

This book is one of the books that Carol Pledger, managing director of Goldman Sachs University, and her team used as inspiration to develop the company’s leadership and management programs.

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